서비스 이용약관

시행일 2026-07-03

본 약관은 홍콩특별행정구(홍콩) 법률에 따라 규율됩니다. 여러 언어본이 제공되나, 해석상 차이가 있을 경우 영문본이 우선합니다. 한국어본은 이용자의 편의를 위한 번역이며 기본 표시 언어입니다.

제1조 (목적 및 서비스의 성격)

IMLUCK(이하 "서비스")는 이용자가 입력한 질문을 바탕으로 AI가 가상의 "평행인생" 서사와 동양 역학(梅花易數·주역 괘상)을 소재로 한 이야기 콘텐츠를 생성·제공하는 문화·오락 목적의 디지털 콘텐츠 서비스입니다. 서비스는 XUANYE TECH LIMITED(이하 "회사")가 운영하며, 본 약관은 서비스 이용에 관한 회사와 이용자의 권리·의무를 규정합니다.

제2조 (콘텐츠의 성격 — 중요)

  • 서비스가 제공하는 모든 서사, 괘상 해설, 수치(순자산·순위·희귀도 등)는 AI가 생성한 허구의 창작물입니다.
  • 본 서비스는 미래를 예측하거나 길흉을 보장하지 않으며, 의료·법률·투자·중대한 인생 결정에 대한 조언이 아닙니다.

제3조 (유료 서비스 및 우주코인)

  • "우주코인"은 서비스 내 디지털 콘텐츠 열람에 사용되는 선불 포인트입니다. 가격은 원화(₩) 기준으로 표시되며, 실제 결제 통화는 선택한 결제 수단에 따라 달라질 수 있고(예: Alipay는 HKD 결제) 결제 전에 표시됩니다.
  • 모든 뽑기(가챠)는 매회 반드시 완성된 콘텐츠 1건이 제공되며 "꽝"이 존재하지 않습니다. 희귀도는 콘텐츠의 연출 차이일 뿐 당첨 여부가 아닙니다.
  • 희귀도별 확률은 확률 공시에 상시 공개되며, 서버의 실제 추첨 확률과 동일합니다.
  • 우주코인 및 생성된 콘텐츠는 타인에게 양도·판매·환전할 수 없습니다.

제4조 (이용 자격)

본 서비스의 유료 기능은 만 18세 이상을 대상으로 합니다. 미성년자는 부모 또는 법정보호자의 동의를 받아 이용해야 하며, 동의 없는 결제는 관련 법령에 따라 취소·환불될 수 있습니다.

제5조 (전자적 계약 체결 및 주문 확인)

  • 서비스 이용 및 결제에 관한 계약은 「전자거래조례」(홍콩법 제553장, Electronic Transactions Ordinance, Cap. 553)에 따라 전자적으로 유효하게 체결됩니다.
  • 이용자가 결제를 완료하면 회사는 지체 없이 주문 확인 이메일(주문번호·결제 금액·구매 내역·결제 일시 포함)을 이용자가 등록한 이메일 주소로 발송합니다. 해당 이메일은 계약 체결 및 대금 수령의 확인 역할을 합니다.
  • 결제·주문 내역은 내 계정 > 거래 기록에서 언제든지 확인할 수 있으며, 우주코인은 결제사(PG)의 결제 확인 즉시 지급됩니다.

제6조 (환불)

홍콩에는 온라인·디지털 상품 구매에 대한 법정 청약철회(냉각기간) 제도가 존재하지 않습니다. 환불은 본 약관 및 환불정책에 정한 계약상 조건에 따라 제공됩니다. 미사용 코인의 처리, 회사 귀책 사유로 인한 환불, 중복·오류 결제의 환불, 환불 신청 절차 등 상세 내용은 환불정책을 따릅니다.

제7조 (금지행위)

시스템 조작, 결제 부정, 자동화 수단을 통한 대량 요청, 타인 계정 도용을 금지하며 위반 시 이용이 제한될 수 있습니다.

제8조 (책임의 제한)

서비스 콘텐츠는 오락적 영감을 위한 것으로, 회사는 이용자가 콘텐츠를 근거로 내린 의사결정의 결과에 대해 책임을 지지 않습니다. 관련 법령이 허용하는 최대 범위에서 회사의 책임은 제한되며, 이러한 제한은 「면책조항 통제조례」(홍콩법 제71장, Control of Exemption Clauses Ordinance, Cap. 71)에 따라 합리적인 범위에서만 적용됩니다. 다만, 회사의 과실로 인한 사망 또는 신체 상해에 대한 책임, 그리고 법률상 배제할 수 없는 책임은 제한·배제되지 않습니다.

제9조 (소비자 분쟁 해결)

서비스 이용과 관련하여 분쟁이 발생한 경우, 회사와 이용자는 성실히 협의하여 해결합니다. 협의가 이루어지지 않을 경우 이용자는 홍콩 소비자위원회(消費者委員會, Consumer Council)를 통한 조정을 요청할 수 있습니다 — www.consumer.org.hk.

제10조 (준거법 및 관할)

본 약관은 홍콩특별행정구 법률에 따라 해석되며, 본 약관과 관련한 분쟁은 홍콩 법원의 비전속적 관할에 따릅니다.

사업자 정보
상호(商號): XUANYE TECH LIMITED
등록 주소: RM2106, 21/F, 655 Nathan Road, Mong Kok, Hong Kong
고객센터: info@imluck.io

Terms of Service

Effective 2026-07-03

These Terms are governed by the laws of the Hong Kong Special Administrative Region. These Terms are provided in several languages; in the event of any discrepancy, the English version prevails. The Korean version is a convenience translation and the default display language.

1. Purpose and Nature of the Service

IMLUCK ("the Service") is a cultural and entertainment digital-content service in which an AI generates story content based on the user's question, drawing on fictional "parallel life" narratives and East-Asian divination (Meihua Yishu / I-Ching hexagrams). The Service is operated by XUANYE TECH LIMITED ("the Company"). These Terms govern the rights and obligations of the Company and the user.

2. Nature of the Content — Important

  • All narratives, hexagram interpretations, and figures (net worth, rank, rarity, etc.) are fictional works generated by AI.
  • The Service does not predict the future or guarantee fortune, and is not medical, legal, financial, or life advice, and is not a basis for any major life decision.

3. Paid Services and Universe Coins

  • "Universe Coins" are prepaid points used to unlock in-service digital content. Prices are denominated in KRW (₩); the actual settlement currency depends on the selected payment method (e.g. Alipay settles in HKD) and is shown before payment.
  • Every draw (gacha) always delivers one complete piece of content — there is no "blank" or loss. Rarity reflects presentation only, not whether you "won".
  • Per-rarity probabilities are permanently disclosed on the Odds Disclosure page and match the server's actual draw rates.
  • Universe Coins and generated content may not be transferred, sold, or exchanged for cash.

4. Eligibility

Paid features are intended for users aged 18 or older. Minors must use the Service with the consent of a parent or legal guardian; payments made without such consent may be cancelled and refunded in accordance with applicable law.

5. Electronic Contracting and Order Confirmation

  • Contracts for the use of and payment for the Service are formed and are valid electronically under the Electronic Transactions Ordinance (Cap. 553) of Hong Kong.
  • Upon completing payment, the Company promptly sends an order-confirmation email (containing the order number, amount paid, purchase details, and payment date/time) to the user's registered email address. This email serves as confirmation of the contract and of receipt of payment.
  • Payment and order history is available at any time under My Account > Transactions, and Universe Coins are credited immediately upon confirmation by the payment gateway.

6. Refunds

Hong Kong provides no general statutory cooling-off period for online or digital purchases. Refunds are provided on the contractual terms set out in these Terms and in the Refund Policy, which governs the handling of unused coins, refunds for company-caused failures, refunds of duplicate or erroneous charges, and the refund-request procedure.

7. Prohibited Conduct

Manipulation of the system, payment fraud, bulk automated requests, and misuse of others' accounts are prohibited and may result in restriction of access.

8. Limitation of Liability

Service content is intended for entertainment inspiration, and the Company is not responsible for the outcome of decisions the user makes based on it. To the maximum extent permitted by law, the Company's liability is limited, and such limitations apply only so far as is reasonable in accordance with the Control of Exemption Clauses Ordinance (Cap. 71). However, nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, or any other liability that cannot be excluded under applicable law.

9. Consumer Dispute Resolution

In the event of a dispute, the Company and the user will endeavour to resolve it in good faith. If no agreement is reached, the user may seek conciliation through the Consumer Council of Hong Kongwww.consumer.org.hk.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, and any dispute arising out of or in connection with these Terms is subject to the non-exclusive jurisdiction of the Hong Kong courts.

Business Information
Company: XUANYE TECH LIMITED
Registered address: RM2106, 21/F, 655 Nathan Road, Mong Kok, Hong Kong
Customer Service: info@imluck.io

服務使用條款

生效日 2026-07-03

本條款受香港特別行政區法律規管。本條款提供多種語言版本,如有歧異,概以英文版為準。韓文版為方便使用者理解之翻譯,並為預設顯示語言。

第1條(目的與服務性質)

IMLUCK(下稱「本服務」)是一項文化娛樂性質的數位內容服務,由 AI 依使用者輸入的問題,以虛構的「平行人生」敘事及東方易學(梅花易數・周易卦象)為題材生成故事內容。本服務由 XUANYE TECH LIMITED(下稱「公司」)營運。本條款規範公司與使用者之權利義務。

第2條(內容性質——重要)

  • 本服務提供的所有敘事、卦象解說及數值(淨資產、排名、稀有度等)皆為 AI 生成之虛構創作
  • 本服務不預測未來、不保證吉凶,不構成醫療、法律、投資或重大人生決策之建議。

第3條(付費服務與宇宙幣)

  • 「宇宙幣」為服務內用於解鎖數位內容之預付點數。價格以韓元(₩)計價;實際結算貨幣依所選支付方式而定(例如 Alipay 以港幣 HKD 結算),並於付款前明示。
  • 所有抽取(轉蛋)每次必得一則完整內容,不存在「槓龜」。稀有度僅為呈現差異,非中獎與否。
  • 各稀有度機率長期公開於機率公示,與伺服器實際抽取機率一致。
  • 宇宙幣及生成內容不得轉讓、販售或兌換現金。

第4條(使用資格)

付費功能以年滿 18 歲者為對象。未成年人須經父母或法定監護人同意方可使用,未經同意之付款得依相關法律取消及退款。

第5條(電子訂立契約與訂單確認)

  • 使用及付款之相關契約,依香港《電子交易條例》(第553章,Electronic Transactions Ordinance, Cap. 553)以電子方式有效訂立。
  • 使用者完成付款後,公司將即時寄送訂單確認電子郵件(含訂單編號、付款金額、購買明細、付款時間)至使用者登記之信箱,作為契約成立及收款之確認。
  • 付款與訂單紀錄可隨時於我的帳戶 > 交易紀錄查閱,宇宙幣於金流服務商(PG)確認付款後即時發放。

第6條(退款)

香港就線上或數位商品之購買,並無一般法定的解約冷靜期(cooling-off period)。退款依本條款及退款政策所定之契約條件提供。未使用宇宙幣之處理、因公司過失之退款、重複或錯誤扣款之退款、退款申請流程等,詳見退款政策。

第7條(禁止行為)

禁止操縱系統、支付舞弊、以自動化手段大量請求、盜用他人帳號,違反者得限制使用。

第8條(責任限制)

服務內容僅供娛樂啟發之用,公司對使用者依內容所作決策之結果不負責任。於法律容許之最大範圍內,公司之責任受限制,且此等限制僅在《管制免責條款條例》(第71章,Control of Exemption Clauses Ordinance, Cap. 71)下屬合理之範圍內適用。惟因疏忽致人死亡或人身傷害之責任,以及依法不得排除之責任,概不予排除或限制。

第9條(消費爭議處理)

就服務使用發生爭議時,公司與使用者應誠信協商解決。協商未果者,使用者得透過香港消費者委員會(Consumer Council)申請調停——www.consumer.org.hk

第10條(準據法與管轄)

本條款依香港特別行政區法律解釋,與本條款相關之爭議,受香港法院之非專屬管轄

商家資訊
商號:XUANYE TECH LIMITED
註冊地址:RM2106, 21/F, 655 Nathan Road, Mong Kok, Hong Kong
客服信箱:info@imluck.io

ข้อกำหนดการใช้บริการ

มีผลบังคับใช้ 2026-07-03

ข้อกำหนดนี้อยู่ภายใต้กฎหมายของเขตบริหารพิเศษฮ่องกง มีให้บริการหลายภาษา หากมีข้อความขัดแย้งกัน ให้ยึดฉบับภาษาอังกฤษเป็นสำคัญ ฉบับภาษาเกาหลีเป็นคำแปลเพื่อความสะดวกและเป็นภาษาที่แสดงโดยค่าเริ่มต้น

ข้อ 1 (วัตถุประสงค์และลักษณะของบริการ)

IMLUCK ("บริการ") เป็นบริการเนื้อหาดิจิทัลเพื่อความบันเทิงเชิงวัฒนธรรม โดย AI สร้างเนื้อหาเรื่องราวจากคำถามของผู้ใช้ อิงจากเรื่องเล่า "ชีวิตคู่ขนาน" และศาสตร์พยากรณ์ตะวันออก (เหมยฮวาอี้ซู่ / ยันต์อี้จิง) บริการดำเนินการโดย XUANYE TECH LIMITED ("บริษัท") ข้อกำหนดนี้กำหนดสิทธิและหน้าที่ระหว่างบริษัทกับผู้ใช้

ข้อ 2 (ลักษณะของเนื้อหา — สำคัญ)

  • เรื่องเล่า คำทำนาย และตัวเลขทั้งหมด (มูลค่าทรัพย์สิน อันดับ ความหายาก ฯลฯ) เป็น งานสมมติที่สร้างโดย AI
  • บริการนี้ไม่ทำนายอนาคตหรือรับประกันโชคลาง และ ไม่ใช่คำแนะนำทางการแพทย์ กฎหมาย การลงทุน หรือการตัดสินใจสำคัญในชีวิต

ข้อ 3 (บริการแบบชำระเงินและเหรียญจักรวาล)

  • "เหรียญจักรวาล" คือแต้มแบบชำระล่วงหน้าสำหรับปลดล็อกเนื้อหาดิจิทัล ราคากำหนดเป็นวอนเกาหลี (₩) สกุลเงินชำระจริงขึ้นอยู่กับวิธีชำระที่เลือก (เช่น Alipay ชำระเป็น HKD) และแสดงก่อนชำระเงิน
  • การสุ่ม (กาชา) ทุกครั้ง จะได้รับเนื้อหาที่สมบูรณ์ 1 ชิ้นเสมอ ไม่มี "รางวัลเปล่า" ความหายากเป็นเพียงความแตกต่างของการนำเสนอ ไม่ใช่การถูกรางวัล
  • ความน่าจะเป็นตามระดับความหายากเปิดเผยถาวรที่หน้าการเปิดเผยอัตรา ตรงกับอัตราจริงของเซิร์ฟเวอร์
  • เหรียญจักรวาลและเนื้อหาที่สร้างขึ้นไม่สามารถโอน ขาย หรือแลกเป็นเงินสดได้

ข้อ 4 (คุณสมบัติผู้ใช้)

ฟีเจอร์แบบชำระเงินมีไว้สำหรับผู้ใช้อายุ 18 ปีขึ้นไป ผู้เยาว์ต้องใช้บริการโดยได้รับความยินยอมจากบิดามารดาหรือผู้ปกครองตามกฎหมาย การชำระเงินที่ปราศจากความยินยอมอาจถูกยกเลิกและคืนเงินตามกฎหมายที่ใช้บังคับ

ข้อ 5 (การทำสัญญาทางอิเล็กทรอนิกส์และการยืนยันคำสั่งซื้อ)

  • สัญญาสำหรับการใช้และการชำระค่าบริการก่อตั้งขึ้นและมีผลสมบูรณ์ทางอิเล็กทรอนิกส์ภายใต้กฎหมายว่าด้วยธุรกรรมทางอิเล็กทรอนิกส์ (Electronic Transactions Ordinance, Cap. 553) ของฮ่องกง
  • เมื่อชำระเงินเสร็จสิ้น บริษัทจะส่งอีเมลยืนยันคำสั่งซื้อ (ระบุเลขที่คำสั่งซื้อ ยอดชำระ รายละเอียดการซื้อ และวันเวลาชำระเงิน) ไปยังอีเมลที่ลงทะเบียนไว้ทันที เพื่อยืนยันสัญญาและการรับชำระเงิน
  • ประวัติการชำระเงินและคำสั่งซื้อดูได้ตลอดเวลาที่ บัญชีของฉัน > ประวัติธุรกรรม และเหรียญจักรวาลจะเข้าทันทีเมื่อผู้ให้บริการชำระเงิน (PG) ยืนยัน

ข้อ 6 (การคืนเงิน)

ฮ่องกงไม่มีระยะเวลาปลอดภาระตามกฎหมาย (cooling-off period) สำหรับการซื้อสินค้าออนไลน์หรือดิจิทัลโดยทั่วไป การคืนเงินเป็นไปตามเงื่อนไขสัญญาที่กำหนดในข้อกำหนดนี้และในนโยบายการคืนเงิน ซึ่งครอบคลุมการจัดการเหรียญที่ยังไม่ใช้ การคืนเงินกรณีความผิดของบริษัท การคืนเงินกรณีเรียกเก็บซ้ำหรือผิดพลาด และขั้นตอนการขอคืนเงิน

ข้อ 7 (การกระทำต้องห้าม)

ห้ามบิดเบือนระบบ ฉ้อโกงการชำระเงิน ส่งคำขอจำนวนมากด้วยระบบอัตโนมัติ และใช้บัญชีผู้อื่นโดยมิชอบ ผู้ฝ่าฝืนอาจถูกจำกัดการใช้งาน

ข้อ 8 (การจำกัดความรับผิด)

เนื้อหาของบริการมีไว้เพื่อแรงบันดาลใจเชิงบันเทิง บริษัทไม่รับผิดชอบต่อผลของการตัดสินใจที่ผู้ใช้ทำโดยอิงเนื้อหา เท่าที่กฎหมายอนุญาตสูงสุด ความรับผิดของบริษัทถูกจำกัด และข้อจำกัดดังกล่าวใช้บังคับเพียงเท่าที่สมเหตุสมผลตามกฎหมายว่าด้วยการควบคุมข้อสัญญายกเว้นความรับผิด (Control of Exemption Clauses Ordinance, Cap. 71) อย่างไรก็ตาม ไม่มีข้อใดยกเว้นหรือจำกัดความรับผิดต่อการเสียชีวิตหรือการบาดเจ็บทางร่างกายอันเกิดจากความประมาท หรือความรับผิดอื่นที่ไม่อาจยกเว้นได้ตามกฎหมาย

ข้อ 9 (การระงับข้อพิพาทผู้บริโภค)

หากเกิดข้อพิพาท บริษัทและผู้ใช้จะพยายามแก้ไขด้วยความสุจริต หากตกลงกันไม่ได้ ผู้ใช้อาจขอการไกล่เกลี่ยผ่านสภาผู้บริโภคฮ่องกง (Consumer Council)www.consumer.org.hk

ข้อ 10 (กฎหมายที่ใช้บังคับและเขตอำนาจศาล)

ข้อกำหนดนี้อยู่ภายใต้และตีความตามกฎหมายของเขตบริหารพิเศษฮ่องกง และข้อพิพาทที่เกิดขึ้นเกี่ยวกับข้อกำหนดนี้อยู่ภายใต้เขตอำนาจที่ไม่ผูกขาดของศาลฮ่องกง

ข้อมูลผู้ประกอบการ
บริษัท: XUANYE TECH LIMITED
ที่อยู่จดทะเบียน: RM2106, 21/F, 655 Nathan Road, Mong Kok, Hong Kong
ฝ่ายบริการลูกค้า: info@imluck.io

Điều khoản Dịch vụ

Hiệu lực từ 2026-07-03

Các Điều khoản này được điều chỉnh theo pháp luật Đặc khu Hành chính Hồng Kông. Điều khoản được cung cấp bằng nhiều ngôn ngữ; nếu có khác biệt, bản tiếng Anh được ưu tiên áp dụng. Bản tiếng Hàn là bản dịch tiện ích và là ngôn ngữ hiển thị mặc định.

Điều 1 (Mục đích và bản chất dịch vụ)

IMLUCK ("Dịch vụ") là dịch vụ nội dung số mang tính văn hóa – giải trí, trong đó AI tạo nội dung câu chuyện dựa trên câu hỏi của người dùng, lấy chất liệu từ tự sự "cuộc đời song song" hư cấu và bói toán phương Đông (Mai Hoa Dịch Số / quẻ Kinh Dịch). Dịch vụ do XUANYE TECH LIMITED ("Công ty") vận hành. Điều khoản này quy định quyền và nghĩa vụ giữa Công ty và người dùng.

Điều 2 (Bản chất nội dung — Quan trọng)

  • Mọi tự sự, luận giải quẻ và con số (tài sản ròng, thứ hạng, độ hiếm, v.v.) đều là tác phẩm hư cấu do AI tạo ra.
  • Dịch vụ không dự đoán tương lai hay bảo đảm may rủi, và không phải lời khuyên về y tế, pháp lý, đầu tư hay quyết định trọng đại trong đời.

Điều 3 (Dịch vụ trả phí và Xu Vũ Trụ)

  • "Xu Vũ Trụ" là điểm trả trước dùng để mở khóa nội dung số. Giá niêm yết bằng Won Hàn Quốc (₩); đơn vị thanh toán thực tế tùy phương thức đã chọn (ví dụ Alipay thanh toán bằng HKD) và hiển thị trước khi thanh toán.
  • Mỗi lượt quay (gacha) luôn nhận được 1 nội dung hoàn chỉnh — không có "trắng tay". Độ hiếm chỉ là khác biệt về cách trình bày, không phải trúng hay trượt.
  • Xác suất theo độ hiếm được công bố thường trực tại trang Công bố Tỷ lệ và trùng khớp với tỷ lệ thực tế của máy chủ.
  • Xu Vũ Trụ và nội dung đã tạo không được chuyển nhượng, bán hay quy đổi thành tiền mặt.

Điều 4 (Điều kiện sử dụng)

Các tính năng trả phí dành cho người dùng từ 18 tuổi trở lên. Người chưa thành niên phải sử dụng Dịch vụ với sự đồng ý của cha mẹ hoặc người giám hộ hợp pháp; thanh toán không có sự đồng ý này có thể bị hủy và hoàn tiền theo pháp luật hiện hành.

Điều 5 (Giao kết hợp đồng điện tử và xác nhận đơn hàng)

  • Hợp đồng về việc sử dụng và thanh toán Dịch vụ được giao kết và có hiệu lực bằng phương thức điện tử theo Pháp lệnh Giao dịch Điện tử (Electronic Transactions Ordinance, Cap. 553) của Hồng Kông.
  • Sau khi hoàn tất thanh toán, Công ty lập tức gửi email xác nhận đơn hàng (gồm mã đơn, số tiền, chi tiết mua và thời điểm thanh toán) đến email đã đăng ký, làm bằng chứng xác nhận hợp đồng và việc nhận thanh toán.
  • Lịch sử thanh toán và đơn hàng có thể xem bất cứ lúc nào tại Tài khoản của tôi > Lịch sử giao dịch, và Xu Vũ Trụ được cộng ngay khi cổng thanh toán (PG) xác nhận.

Điều 6 (Hoàn tiền)

Hồng Kông không có thời gian cân nhắc (cooling-off period) theo luật định đối với việc mua hàng trực tuyến hoặc nội dung số. Việc hoàn tiền được cung cấp theo các điều kiện hợp đồng nêu trong Điều khoản này và trong Chính sách Hoàn tiền, bao gồm xử lý xu chưa dùng, hoàn tiền do lỗi công ty, hoàn tiền cho giao dịch trùng hoặc sai sót, và quy trình yêu cầu hoàn tiền.

Điều 7 (Hành vi bị cấm)

Nghiêm cấm thao túng hệ thống, gian lận thanh toán, gửi yêu cầu hàng loạt bằng công cụ tự động và lạm dụng tài khoản người khác; vi phạm có thể bị hạn chế sử dụng.

Điều 8 (Giới hạn trách nhiệm)

Nội dung Dịch vụ nhằm mục đích khơi gợi giải trí; Công ty không chịu trách nhiệm về kết quả của các quyết định người dùng đưa ra dựa trên nội dung. Trong phạm vi pháp luật cho phép tối đa, trách nhiệm của Công ty được giới hạn, và các giới hạn này chỉ áp dụng trong phạm vi hợp lý theo Pháp lệnh Kiểm soát Điều khoản Miễn trừ (Control of Exemption Clauses Ordinance, Cap. 71). Tuy nhiên, không điều khoản nào loại trừ hay giới hạn trách nhiệm đối với trường hợp tử vong hoặc thương tật thân thể do sơ suất, hay bất kỳ trách nhiệm nào không thể loại trừ theo pháp luật.

Điều 9 (Giải quyết tranh chấp người tiêu dùng)

Khi phát sinh tranh chấp, Công ty và người dùng sẽ thiện chí thương lượng giải quyết. Nếu không đạt thỏa thuận, người dùng có thể yêu cầu hòa giải qua Hội đồng Người tiêu dùng Hồng Kông (Consumer Council)www.consumer.org.hk.

Điều 10 (Luật áp dụng và thẩm quyền)

Điều khoản này được điều chỉnh và giải thích theo pháp luật Đặc khu Hành chính Hồng Kông, và mọi tranh chấp phát sinh liên quan thuộc thẩm quyền không độc quyền của tòa án Hồng Kông.

Thông tin doanh nghiệp
Công ty: XUANYE TECH LIMITED
Địa chỉ đăng ký: RM2106, 21/F, 655 Nathan Road, Mong Kok, Hong Kong
Chăm sóc khách hàng: info@imluck.io